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Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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INVITATION FOR EXPRESSION OF INTEREST (EOI), PRE-QUALIFICATION AND TENDER FOR 2022 PROJECTS

May 12, 2022

[vc_row][vc_column][vc_column_text]NATIONAL BUSINESS AND TECHNICAL EXAMINATIONS BOARD (NABTEB) National Headquarters, P.M.B 1747, Ikpoba ...

NABTEB releases Nov/Dec 2021 results

March 14, 2022

[vc_row][vc_column][vc_column_text] No fewer than 25,915 candidates, representing 76.30 per cent, out of 38, 639 who sat for the National B...

Governing Board to support NABTEB achieve mandate, says Board chair, Prof. Angwe

October 20, 2021

[vc_row][vc_column][vc_column_text]The chairman, Professor Bem Angwe and other members of the NABTEB 10th Governing Board have assured the m...

FSTCs: FG seeks enforcement of 70% admission ratio in favour of technical courses

October 5, 2021

[vc_row][vc_column][vc_column_text]The federal government has reiterated the need to implement the policy of 70 per cent in favour of techni...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.